This specification provides the definition of the Commercial dispute message (COMDIS) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport.
1.1 Functional definition
A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late, etc.). The dispute must be resolved before the related invoice can be settled.
The message will be used to: - notify a dispute; - correspond about an existing dispute (structured information); - notify the settlement of a dispute.
The message will serve at the same time as the dispute notice and as the dispute answer.
Throughout this document, the term 'Buyer' refers to either the buyer or an Agent acting on behalf of the Buyer, and the term 'Seller' refers either to the seller or an Agent acting on behalf of the Seller.
1.2 Field of application
The Commercial dispute message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry.
The usual flow of communication is from buyer to seller: the buyer sends a dispute notice to the seller, and the seller sends back a dispute answer to the buyer. Optionally, the seller may also send a credit note. An alternative flow of communication is from seller to buyer, e.g. if the seller disputes the payment of a related invoice.
If part of the invoice is disputed, then as a consequence the whole invoice will be disputed.
- One dispute may relate to one or more invoices/credit notes;
- One dispute may relate to one or more payments;
- One dispute must relate to one seller;
- One dispute must relate to one buyer.
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1.
3. TERMS AND DEFINITIONS
3.1 Standard terms and definitions
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2.
4. MESSAGE DEFINITION
4.1 Data segment clarification
This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements.